How to Setup Registration Form & Chat Verification

This custom form builder gives you full control over user data and details how to setup chat verification using WhatsApp OTP, Firebase SMS, or secure email passcodes.

1. General & Verification Settings

Ensure clean customer acquisitions by enforcing mandatory verification protocols on new user signups.

• Enable Signup Verification: Turn this on to prompt newly registering users to verify their identities via a One-Time Passcode (OTP). If disabled, registrations are completed instantly without checks. Enabling this prevents ghost users and spam registrations.
• Verification Method: Choose the primary verification carrier:
  • WhatsApp Web: Relays passcodes dynamically via WhatsApp.
  • Firebase SMS: Delivers codes via SMS (requires active Firebase Connector configurations).
  • Email OTP: Delivers passcodes via email.
• Verification Fallback: Allow users to verify via email if the primary WhatsApp OTP delivery fails, preventing user drop-offs.
• Choose WhatsApp Sender: If you have multiple WhatsApp instances/numbers connected to your account, select exactly which active sender number to use to deliver registration OTPs from this dropdown.

2. OTP Template & Email Customizations

Personalize the outgoing notification content sent to users during signups:

• WhatsApp OTP message template: Define the message structure, ensuring you preserve the {{otp}} placeholder tag to transmit the passcode.
• Email Subject: Enter a custom email subject line (e.g. Verification Code from {{site_name}}).
• Email HTML Template: Select one of your beautifully designed Email HTML Templates from the dropdown menu to deliver branded, professional emails instead of default plain text.

3. Advanced WhatsApp Authentication Engine

If you select WhatsApp as your verification method, you can unlock modern delivery layouts:

• Preferred Verification Channel:
  1. Standard OTP: Sends a secure 6-digit text passcode that the user manually enters on your site.
  2. Interactive List (One-Tap Verify): Sends a premium interactive template message on WhatsApp. Instead of copy-pasting codes, users simply tap Approve Signup (to instantly complete registration) or Reject & Stop (to cancel) directly inside WhatsApp.

Customizing Interactive Lists:

You have complete control over the layout of the WhatsApp interactive message template:

• List Title: e.g., Secure Registration
• Main Description: e.g., Please confirm your identity to complete registration.
• Selection Button Label: e.g., Choose Action
• Bottom Footer: e.g., Secure authentication via Wawp
• Success Action (Item 1) Title & Description: e.g., Approve Signup - Verify this is you
• Reject Action (Item 2) Title & Description: e.g., Reject & Stop - Cancel this attempt

Message Settings & Formatting:

• Force Language: Set whether WhatsApp messages automatically follow the WordPress site language or force a specific custom language (e.g. English, Arabic).
• Enable Custom Footer: Include custom footer text at the bottom of the WhatsApp OTP text message template.

4. Standard & Custom Form Field Builder

Customize the fields presented to users and structure your form:

Standard Fields:

You can toggle the visibility (Enabled) and mandatory status (Required) of core WordPress fields:

• First & Last Name: Syncs into native WordPress user meta fields.
• Email: Natively bound to user accounts.
• Phone Number: Registered into awp_phone metadata and synced into WooCommerce billing_phone fields.
• Password: Allow users to choose their password.

Add New Custom Fields:

Add specialized input fields tailored for your custom data requirements:

• Meta Key (Unique ID): Define a unique meta key identifier (e.g. billing_company). Use lowercase, no spaces or special characters except underscores.
• Field Label: The label displayed to users on the frontend.
• Field Component Type: Choose from 6 input types: Text Input, Text Area, Email Input, Number Input, Checkbox Group, or Radio Selection.
• Bulk Option Customizer: For checkbox and radio fields, select Bulk Mode and enter options line-by-line formatted as Option Label|Option Value (e.g. Enterprise Customer|enterprise).

5. Advanced Protocols

Dictate post-registration behavior and secure account setups:

• Success Redirect URL: Route users to a custom landing page or WooCommerce dashboard after successful registration.
• Enforce Strong Passwords: Triggers complex password requirements (uppercase, numbers, special characters, minimum 8 characters).
• Show Password Reset Link: Automatically email or WhatsApp a password reset link to new users so they can set a password securely after registration.
• Auto-login After Signup: Automatically establish active, logged-in sessions for users immediately upon registration.

6. Visual Customization & Styling

Adapt form aesthetics to match your brand identity:

• Enable Premium Design: Activate this toggle to apply advanced brand styling.

• Brand Customization: Customize the welcoming headers and upload your logo.

• Color Presets: Select from six pre-designed color presets: Default (WhatsApp Green), Teal, Ocean Blue, Midnight, Sunset, or Minimal.

• Detailed Colors Customizer: Manually override the button background and text colors for: WhatsApp Button, Email Button, Firebase/SMS Button, Signup Button, and Verify Button.

• Custom CSS: Enter custom CSS rules to override default layouts.

7. Form Embedding & Integration

Deploy your registration forms anywhere on your website:

• Main Shortcode: Embed the complete registration form on any page, post, or widget area using [wawp_signup_form].
• Additional Shortcodes: Appends custom shortcodes (like Google reCAPTCHA) immediately before or after the registration form elements.