| Info | System metadata packets and unique internal send identifiers. |
|
Reference ID Field
Secondary tracking code for resubmissions.
Keywords: reference id, tracking code
| Ref ID | Secondary tracking codes applicable strictly only to manual resubmissions. |
⚠️ Important Technical Information
Strict Format Enforcement: The target number must start with the country code without 00 or + to ensure proper routing. Mismatched formats (e.g., 07... instead of 447...) results in explicit vendor rejection failures. We recommend enabling our Advanced Country Code feature to standardize phone formats automatically.
Recipient Read Receipts: Active device-level read statuses required globally on the target phone to trigger successful "Read" confirmation feedbacks correctly.
Email History Stack
Track all email logs. Also see read status and errors. You can find details about each message that was sent and the status of the message such as sent, opened, etc.
Email History Dashboard
Detailed log of all system-generated emails (invoices, OTPs) with open and delivery tracking.
Keywords: email logs wordpress, track outbound emails, email delivery history
Meta WhatsApp Official API History
Track all messages sent via Meta API and quickly access info via live search, filters, and logs. You can find details about each message that was sent and the status of the message such as sent, opened, etc (Review Meta Delivery Metrics for explanation).
Meta WhatsApp API Logs
Technical activity log for messages sent via the official Meta Cloud API, including pricing and metadata.
Keywords: meta api logs, whatsapp business api history, cloud api tracking
Troubleshooting
If you find that your messages are failing or not appearing in the logs as expected, please refer to our System Status and Fixing Sending Issues guides.